How to see your doctor
All surgery times are by appointment. Please telephone or visit the surgery during opening hours for an appointment. Appointments can be booked usually up to three months in advance. Alternatively you can register for our on-line appointment service which is available via a link on the homepage. Simply call into surgery with some ID and we will get you set up. A free Iphone & Ipad App is also available via the Apple App Store. This is compatible with IOS operating systems only. Search the store under SystmOnline to download the app once you have registered for the service.
Acute appointments are released on the day of surgery. For a same day appointment please ring at 8.30am when these appointments are released by the GP’s and nurses. We have seven telephone lines available but these do get very busy at peak times.
For routine appointments please try to ring after 10am when lines are not so busy. When attending for your appointment please ensure you arrive promptly. If you are late for an appointment it will be at the discretion of the doctor or nurse whether you are seen.
Please note: one appointment is for one person.
When the surgery is closed
If you ring the Health Centre on 0191 253 1113 you will be advised of the out of hours/on call arrangements.
The Out of Hours Service is contactable by telephoning 111.
Extended hours run by Tynehealth Federation
You can now book an appointment to see a GP, nurse or healthcare assistant in the evening or weekend.
The appointments are available at local “hubs” and they are provided by local doctors and nurses who will have access to your medical notes. These appointments are all prebookable so if you need an appointment in the evening or weekend because you are busy during the week please contact us and we will try and book you into a slot.
If you require an urgent appointment when the surgery is closed then you can telephone 0191 4862195 and you will be offered a GP appointment in one of the four hubs in the local area.
Further information on the services provided by Tynehealth can be found on their website