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Excellence through personalised care

0191 253 1113
Whitley Bay Health Centre
Whitley Road
Whitley Bay Tyne and Wear NE26 2ND

Statement of intent – online Services

Updated on 10th November 2014 at 3:30 pm


Plan to meet GMS 2015-2016 Contractual Requirement for Patient on-line Services

This practice plans to offer the facility for patients to view on-line, export or print detailed coded information held in their own records from 21 March 2016.

These dates are subject to the necessary NHS GP systems and software being available to the practice.

This practice currently offers the facility for patients:
• to book, view, amend, cancel and print appointments with GP Partner’s online
• to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances
• to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient
We currently publicise and promote our online services to our practice’s patients through the practice website, practice waiting room leaflets and posters.

Planned activity Date

1 Write up practice policies and ensure staff are made aware of these
Train relevant staff for patient records access, e.g. receptionists
Review any nationally provided support material from RCGP/NHS England (February 2016)
2 Prepare promotion and information activities for patients (February 2016)
3 Publicise online services to patients through posters, website and in surgery. Commence access to detailed coded information in patients own records for patients who request it. (March 2016 onwards)

Practice Manager 2015/2016