We would like to remind our patients that we do not take prescription requests over the telephone unless you have been placed on our housebound register – this is for patients who are not able to leave the house for any appointments at the surgery or elsewhere.
Please either drop your request off at the surgery or use online services such as the NHS app, GP connect or our own services to order your repeat medication. If any medication item does not show on your list use the “custom request” function to free text the request – the item may need re-authorizing by the GP before you can order it again.
We are an extremely busy surgery and we nee to ensure the phone lines are kept as clear as possible for patients who are ringing to book appointments etc.. This is an NHS England directive.