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Whitley Bay Health Centre
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Services

We offer a wide range of NHS health services. Some are provided directly by our GPs and practice nurses; others are provided by specialist staff attached to the practice. Please call 0191 253 1113 or ask at reception to book or find out more about any of the following services.

  • If you think you are pregnant, make an appointment to see your GP as soon as possible. Your GP will make an initial referral to the midwife service, and your care will then be coordinated by the midwife team. Further appointments will be made as your pregnancy progresses.

  • Patients with asthma are invited for an annual check-up with one of our practice nurses to discuss how well their asthma is managed and to review their medication and inhaler technique. If you have asthma and have not been invited, please contact us.

  • These clinics take place every Tuesday and are run by the health visiting team. You can bring your baby or child (under 5 years old) without an appointment. Clinics are an opportunity to have your baby weighed, discuss feeding, sleep, development, or any other concerns with a health visitor.

  • We recommend that all eligible women have regular cervical screening (smear tests). Our practice nurses carry out smear tests for women aged 25 to 65, who are invited at regular intervals of up to 3 years (or more frequently if indicated). Nurses can also offer general health advice at these appointments.

  • Childhood immunisations are given by our practice nurses. Please telephone us or ask at reception for details about your child's vaccination schedule.

  • Patients with long-term breathing problems, including COPD, are invited for an annual check-up with one of our practice nurses. This is an opportunity to discuss symptoms, review medication and check breathing function. If you have a diagnosis of COPD and have not received an invitation, please contact us.

  • We offer confidential contraceptive advice and services. All women need to be assessed by a GP before starting the contraceptive pill. Follow-up appointments can be made with a practice nurse. Intrauterine devices (coils) and diaphragms are fitted at a special session, following assessment with a GP.

  • Our specialist practice nurse holds appointments for all patients diagnosed with diabetes, including annual reviews and routine monitoring appointments for ongoing care. If you have diabetes and have not been contacted about an annual review, please call us.

  • Evening and weekend appointments are available through the Whitley Bay Primary Care Network (PCN) Extended Hours Service. Appointments are held at local hub practices in Whitley Bay with GPs, nurses, and healthcare assistants who have access to your medical records. All extended hours appointments are pre-bookable — call us during normal hours to arrange one.

  • Patients are invited to take our “Friends and Family Test” while in surgery or on-line when ordering repeat medication.

    The survey takes seconds to complete and there is only one question – “would you recommend this Practice to your friends and family?”

    Voting forms are available on reception or you can complete it on-line when you order your repeat medication or book an appointment.

    Results are published bi-monthly on the website and on the Practice Notice board

    Patients are invited to take our “Friends and Family Test” while in surgery or on-line when ordering repeat medication.

    The survey takes seconds to complete and there is only one question – “would you recommend this Practice to your friends and family?”

    Voting forms are available on reception or you can complete it on-line when you order your repeat medication or book an appointment.

    Results are published bi-monthly on the website and on the Practice Notice board

  • Patients with heart conditions are invited for an annual check-up with a practice nurse to discuss any concerns and to review their medication and overall health. If you have a heart condition and have not received an invitation, please contact us.

  • LIVI provides video consultations with NHS GPs, available 7 days a week, including evenings. This is a convenient way to get a same-day appointment if you do not need to be seen in person. Visit https://www.livi.co.uk/ or download the LIVI app to register and book.

  • We provide an in-house counselling service. To access counselling, make an appointment to see a GP, who will make a referral if appropriate. We can also refer you to specialist mental health services. If you are in crisis outside of hours, please call the NTW crisis line on 0800 652 2863 or call 999 if there is an immediate risk.

  • NHS Health Checks are available to people aged 40 to 74 who do not already have a known cardiovascular condition. The check assesses your risk of developing heart disease, stroke, kidney disease, or type 2 diabetes. Eligible patients are invited every 5 years. Contact us if you think you may be due a check.

  • Our practice pharmacist works as part of the primary health care team and can help with medication reviews, queries about your medicines, and support for long-term conditions. Ask at reception if you would like to see or speak to the practice pharmacist.

  • To be referred for physiotherapy, make an appointment to see your GP, who will assess whether a referral is appropriate. Physiotherapy can help with a range of musculoskeletal problems including back pain, joint pain and injuries.

  • Some services are not covered by the NHS and carry a private fee. These include life insurance medicals, pre-employment medicals, HGV, PSV and taxi driver medicals, and completion of insurance verification forms. Fees are set in line with British Medical Association (BMA) guidance — please ask at reception for the current fee schedule.

    Please note: GPs at this practice do not provide character references or proof-of-identification letters.

  • Between October and January each year, we invite eligible patients to receive a free NHS flu vaccination. Patients aged 65 and over and those in clinical at-risk groups receive an invitation letter in the 2 months leading up to October. Please book an appointment with a practice nurse. Contact us if you think you should have received an invitation but have not done so.

  • We provide in-house smoking cessation support with a practice nurse. Please make an appointment at reception. You can also contact the North Tyneside Stop Smoking Service on 0191 643 7171 (Monday to Friday, 9am to 5pm) or email stopsmoking@northtyneside.gov.uk.

  • Book a travel health appointment with one of our practice nurses at least 2 months before you travel abroad. Our nurses can advise on required and recommended vaccinations, malaria prevention, and other travel health precautions. Some travel vaccines are not available on the NHS and carry a private fee — please ask at reception for current costs.