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Excellence through personalised care

0191 253 1113
Whitley Bay Health Centre
Whitley Road
Whitley Bay Tyne and Wear NE26 2ND

Prescriptions

Updated on 12th July 2011 at 9:25 am

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Repeat

If you need repeat prescriptions you may well have been placed on the Practice Repeat Prescription Regime. In which case you will have been given a prescription which will have had information attached to it about your current status ie. how many left.

Use that printout to re-order your medication by ticking the items required. Hand it in to reception or place it in the Repeat Prescriptions Letter Box provided.

You can also post your request to us with a SAE for its return if you do not intend to pick it up in person.

Alternatively you can register for our online prescription service. Simply call into surgery (with some ID) and you will be given a user name and password to enable you to access online services.A free Iphone & Ipad App is also available via the Apple App Store. This is compatible with IOS operating systems only. Search the store under SystmOnline to download the app once you have registered for the service.

Due to confidentiality and accuracy reasons we cannot accept telephone calls for repeat prescriptions unless you are housebound. Requests for repeat medication should be made in good time especially around Bank Holidays. Please allow 48 hours for repeat prescription requests to be actioned.

This is not a dispensing practice.

Housebound

Those patients that are housebound and are unable to make arrangements to have their re-order slip handed in may telephone their request for further medication. Please ring the main surgery telephone number and ask to be put through to the prescritpion line – this is available after 10.00 am only.